Business Ethics And Cross Cultural Management Commerce Essay

Business Ethics And Cross Cultural Management Commerce Essay Morals, or all the more precisely, the absence of morals, with respect to business and government pioneers has recently gotten noteworthy consideration in the broad communications and has been a subject of conversation among people in general, just as the various associations on the planet (Peppas 2002). Business morals has picked up the consideration of numerous researchers and administrators in both private and open parts in light of numerous dishonest practices that are being accounted for. This incorporates the instances of huge global associations including Enron (Rashid Ibrahim 2007). This is the motivation behind why numerous investigations about social contrasts and business morals have been actualized in the previous years. This writing survey is led so as to investigate and assess the contentions in regards to the various viewpoints that are connected with business morals and contrasts in societies. Ramifications of Business Ethics The idea about morals is considered as a mind boggling matter since it is predicated on an exchange of perspectives with respect to the conviction frameworks of individual among the residents of any culture (Svensson Wood 2003). The investigation of business morals and its association for the partners of associations have encountered quick development in the previous barely any decades. The writing about business morals is separated on its perspectives with respect to the inspiration and the reason for associations to have their moral measurement. The investigation of Harrison (2001) demonstrated that there are two fundamental schools of considerations initially are the individuals who propose that organizations are working so as to create benefit, in this way, business morals is considered as another methods for pulling in the clients, while the second are the individuals who bolstered some corporate still, small voice just as inalienable inspiration for the usage of business morals. Then again, Paul (2001) considered business morals are extremely abstract in nature since it is a component of time and culture in this manner, the business morals have changed, along with the social qualities and standards rou sed the business morals in the national and local limits. The investigation of Hofstede (1983) is considered as one of the most significant examinations which show the distinctions of nations or countries as far as societies and qualities. The examination demonstrated that there are 4 indispensable markers which incorporate independence, power separation, vulnerability evasion and manliness which shows incredible contrasts in the way of life among various countries. The investigation of Vinten (1991) isolated the issues of business morals in various degree, which incorporate global business, household business and expert morals. Each level establish for various degree of some untrustworthy exercises perform by associations and organizations. Despite the fact that, there are numerous investigations which show significance of morals, and despite the fact that it is being trailed by various associations, there are as yet numerous reasons and dissatisfaction with reception of morals in the realm of business. This is associated with the investigation of Stemberg (1994) which centers around the instance of dismissed relativism. It expressed that morals is viewed as unreasonably hypothetical, simultaneously, negate the essential explanation of any business and it is likewise missing of bearing as far as concordance over the various societies. Business Ethics and Cultural Differences One of the difficulties that business morals is confronting is the effect of globalization. Thus, it is regular these days, for business directors and representatives to work with and for individuals from various countries and races which speaks to a wide range of social qualities. Consider that culture influences practically the entirety of the parts of the business relationship. This is on the grounds that one angle, that of business morals, can cause tremendous clash and gross misconception between people who don't have similar foundations (Sims 2006). With this, the mentalities of individual towards the business morals might be distinctive extraordinarily even inside one culture that attempting to go to an understanding across societies can turn out to be about outlandish. Along these lines, it might be that a concession to morals across societies isn't suggested (Donaldson Dunfee 1999). Moreover, in socially homogenous gatherings, there is a more noteworthy chance that estimatio ns of individual individuals from the group will coordinate. Nonetheless, in light of the fact that the in view of the developing number of diverse associations, it is critical to concentrate regarding this matter. Business morals can be viewed as an element of culture on the grounds that the advancement of culture in the earth of the business will definitely influence the worthy and unsuitable activities inside and outside the association. Various investigations across societies have been acted in the writing of morals on the universal level, for example, Jakubowski et al., 2002; Fisher et al., 2001; Seitz, 2001; and Singhapakdi et al., 1999; and the national level which incorporate Peppas, 2000; and Fernandez-Fernandez et al., 1999 (Svensson Wood 2003). The investigation of Singhapakdi Rawwas (1999) shows that the business morals are considered as fundamental in the worldwide business, in light of the fact that the way of life of individual influence their moral choices. It introduced that there are some essential contrasts between the nations, in this manner it is imperative to concentrate on those so as to guarantee accomplishment of associations. In association, Vinten (1998) contends that business morals has the likelihood to turn into a fundamental factor of corporate system and culture, along these lines it must be considered in inner and outside moral review. Then again, the investigation of Hood and Longsdon (2002) demonstrated the similitudes and contrasts of social estimations of directors in three nations. The outcome demonstrated that one of the indispensable parts of culture is morals. Along these lines, this factor of culture gets by as a potential solid impact towards the achievement of the associations in the whole commercial center. Bucar Glas (2002) grow a calculated structure for the assessment of the diverse contrasts in the moral perspectives of businessmen that depend on the hypothesis of implicit agreement. The aftereffect of the investigation demonstrated that prognostic of the level of the moral mentalities among the social orders and they center around the more sensitive impact of numerous social establishments on the moral perspectives of vari ous gatherings inside the general public. Then again, as per Sen (1997), in the idea of the job of societies in the persuading standards of the conduct of business, it is critical to be comfortable with the compound structures of standards of business, simultaneously, centers around the wide-extending contact of opinions. Business Ethics Theory and Practice Gap The article of Stark (1993) introduced the hole between the hypothesis and practice in business morals. As per Stark (1993) scholastic explores about business morals neglected to introduce valuable direction towards the administrative dynamic with respect to the distinctive moral issues. Especially, this applies on the additional direness that probably the most mind boggling moral issues which occur in the global field. This was bolstered by Dean (1998) who expressed that the field of business morals should likewise incorporate an assistance angle on the off chance that it is to be considered as the calling of business morals. This spotlights on the capability of business morals as calling. Consequently, the inquiry lies on the capacity of the business morals as the main or directing conduct in the business world, along these lines, it relates on whom the field of business morals is centering. Furthermore, the global business morals must be regarded a calling dependent on its substan tial and existing bit of leeway towards the real or certifiable dangers and dangers. End Business morals is a crucial perspective in any association and business. This is on the grounds that it empowers them to concentrate on arranging and executing rules and guidelines, norms and arrangements that will be gainful to everybody by applying what is correct and what is with understanding to the law. In any case, in view of globalization, business morals is confronting distinctive analysis and conceivable issue. This is a result of the way that culture influences how an individual or gathering sees a certain something or circumstance as fortunate or unfortunate. Subsequently, it is imperative to concentrate on the diverse social variables so as to guarantee future achievement of business world. Explained Bibliography Morgan, E 1998, Navigating Cross-Cultural Ethics: What Global Managers Do Right To Keep From Going Wrong, Butterworth-Heinemann. This is a course book which shows the individual accounts of directors who are running worldwide business. It centers around dissecting the various issues that worldwide directors are looking as far as moral administration in universal business. Svensson, G Wood, G 2003, The Dynamics of Business Ethics: a Function of Time and Culture Case and Models, Management Decision, vol. 41, no. 4, pp. 350 361. This is a diary which inspects the build of morals all in all and of the business morals in explicit way. Moreover, it additionally offers a hypothetical conversation of the elements of morals in the general public and in the commercial center. Gannon, M Newman, K 2002, The Blackwell Handbook of Cross-Cultural Management, Wiley-Blackwell. This course book offer an outline of the distinctive significant examination points of view about culturally diverse administration and morals, it incorporates hypotheses about morals and societies, along with how it tends to be applied in reality. Ferrell, O C, Fraedrich, J Ferrell, L 2006, Business Ethics: Ethical Decision Making and Cases, Cengage Learning. This course book presents complex condition where in the chiefs face distinctive moral dynamic. This incorporate how social contrasts can influence how administrators and individuals from the organization see changes and choices inside the organization. Weiss, J 2008, Business Ethics: A Stakeholder and Issues Management Approach, Cengage Learning. This reading material introduced the

Journal Entry Essay

In the twentieth century, the diary of my Irish progenitor, Detective Robert Shorts, was found during an Estate deal. He moved from Ireland in the mid 1850’s as a young person and spent the later piece of his life as Detroit’s Detective and, later, Police Chief. Coming up next are his words. October 24, 1872, Detroit. It was a dim time. The city had been protected since the 1830’s, so sheltered that ladies could stroll about without their spouses or go to work without an escort. Presently. All things considered, presently things were dim. I ended up remaining close by the most recent casualty, truly, sharp looking, not a whore. A woman of means, killed with no attempt at being subtle. I thought about what the world was coming to. Back in Ireland, this could never have happened to her. Things were diverse there. The fundamental contrast being that in Ireland, you knew where the awful neighborhoods were, and except if you were there for reasons unmentionable, you evaded them like the plagueâ€for that’s what it would get you, and that would be the best of things. Things had changed so a lot in the event that you didn’t know the new structures around you could get handily lost and end up in a terrible spot. Which is presumably what befallen the woman, I considered. I didn't see anything that would have set her in this dull back street that used to be a little, somewhat urban park. My hand laid on my gun as the city’s best encompassed me to take photos of the scene and lay the tape that would seal this woman’s destiny in history as one of the principal casualties of sorted out wrongdoing. December 26, 1880, Detroit. I was named Police Chief today, brought in to work to have the light passed on to me as the last Police Chief had been killed by malicious individuals from the horde. Starting at yet, we have captured nobody in the reviled plague of murders that have been a consequence of their composed wrongdoing since I started as Detective on the power in the mid 1870’s. As the occasion passed me without festivity, I started to ask why I at any point resulted in these present circumstances nation. I came alone, without guardians to help me, and with just my brains to get me to this nation of opportunity and motivation. America. Place where there is the free, courageous, and risky. I don’t realize what most foreigners were thinking or where we got such thoughts. Yet, in exchanging wrongdoing for business, the facts confirm that I make more in compensation in one month today than I at any point made in over two years of plant work back in Ireland. However, in glancing out my window, I thought about what there was to feel propelled about when in excess of six slaughterhouses encompassed the area. I needed to persevere through the rank smell of spoiling meat all day every day while I worked my cases. The city hall leader has guaranteed change in the region of development, and a business locale, which would put the business sectors and organizations on an alternate square, yet that perfect appears to be far off. The papers said today that the city has seen broad development, moving the populace from 2,000 to more than one hundred sixteen thousand in the previous fifty years (Schneider, 3). That’s more than one hundred thousand individuals who include moved inside the city lines in the previous fifty years. It’s no big surprise the city is struggling in wrongdoing and un-arranged extension. From what I’ve seen, this sensational increment has helped out the volume of wrongdoing and murder than it has for the achievement or advancement of the city, however there is any desire for a renewal from the mechanical insurgency clearing the country, in any event, arriving at a dim spot like Detroit.

Analysis of Shirley Jacksons The Lottery Essay -- Shirley Jackson, Th

In Shirley Jackson’s â€Å"The Lottery,† the subject of the story is drastically outlined by Jackson’s novel tone. When a year the residents assemble in the focal square for the lottery. The locals anticipate the appearance of Mr. Summers and the black box. Inside the black box are collapsed sheets of paper, one piece having a dark dab on it. All the locals at that point draw a bit of paper out of the case. Whoever gets the paper with the dark speck wins. Tessie Hutchinson wins the lottery! Everybody at that point surrounds her and batters her to the point of death. Tessie Hutchinson trusts it isn't reasonable in light of the fact that she was picked. The townspeople don't have the foggiest idea why the lottery keeps on existing. All they know is that it is a custom they are not ready to desert. In â€Å"The Lottery,† Jackson depicts three principle topics including custom, injustice, and brutality.      The fundamental subject in Jackson’s â€Å"The Lottery† is custom. Jackson passes on custom as the fundamental subject idea the story. â€Å"The individuals had done it so often that they just half tuned in to the headings; a large portion of them hushed up, wetting their lips, not looking around.† (966). The creator recommends the individuals of the town have been playing the lottery for quite a long while. â€Å"The individuals had done is so often... they just half tuned in to the directions† recommends that the individuals of the town have played the lottery so often that they just half tuned in to the bearings. Jackson additionally proposes that the individuals of the town are on edge ...

Computer Addiction Essay Samples - How Can You Write an Addiction Essay Sample For Quitting Smoking?

Computer Addiction Essay Samples - How Can You Write an Addiction Essay Sample For Quitting Smoking?Is it hard to quit smoking, or can you write an essay on computer addiction to support quitting? The writer is not a doctor and the first thing that should come to mind is a serious disease. You need to understand what you are dealing with before jumping to conclusions. An easy step to take would be to pick an online writing workshop and have a few beginners write an essay sample to help the writer understand how to write an addiction essay.Since it is considered as a disease, there are many different benefits to quitting. Not only will the patient experience a boost in self-esteem, but more importantly will improve the health of the body. There are many different products available, such as nicotine gum, patches, nasal spray, and a lot more. Each has their own set of benefits and it is very important to decide which one is right for you.Quitting on your own may seem easier but quitter s can get depressed or angry at themselves for wanting to stop. It is best to find help from others, especially when there are so many options to choose from. This way you will be encouraged to keep on trying.One of the reasons that people use to quit smoking is because they want to lose weight. Many people who have a strong addiction have tried to lose weight through fasting, exercise, diet pills, and even surgery. Once a smoker quits the excess weight is left behind.Addiction is a difficult disease to be treated. Since it is an illness, treatment is a long process that involves overcoming both physical and mental obstacles. But if you are willing to be patient, it can be done. The sooner you quit the better because it is always easier to quit the harder it is to get over the addiction.Addiction does not discriminate, as any adult can become addicted. Even children are susceptible to this disease and it only takes one accident to add a child to the growing list of victims.When you are ready to quit you need to have the determination to make it happen. Support groups are out there to give you the support you need and to offer you advice about quitting. You can make this task as easy as possible by finding an online writing workshop and having them write an addiction essay sample for you.

Analysis Of The Book Under The Persimmon Tree

Introduction (AGG) All around the world, there has been situations like PTSD affecting people’s daily lives, as the author uses it in a book. (BS-1) Millions of people have been affected by PTSD from what they have seen and it makes things harder to not forget about the event. (BS-2) PTSD affected Najmah, because her dealing with hard losses. (BS-3) Nusrat and Najmah struggles with themselves, showing an internal conflict of Man vs Self. (TS) Throughout the book, Under The Persimmon Tree, the author uses real life situations, like PTSD, to change and shape a character’s personality. your first body paragraph: now write out your first body paragraph below. I have included the labels here. Remember, they go before the actual items just like in your sample essay. So, type each item after its label, and then format it to look like a paragraph (like on the sample essay). If you need to adjust these (like add a 3rd SIP), you may - as long as you hold to the basic MIP-SIP-STEWE structure. (MIP-1) PTSD have been affecting millions of people throughout the world, making things harder on themselves. (SIP-A) People get Post Traumatic Stress Disorder by experiencing awful tragic events that they would have never even think about happening. (STEWE-1) Post Traumatic Stress Disorder comes from any life threatening event, The term post-traumatic stress is used to describe an individual’s reaction to an experience of serious, life-threatening trauma. The trauma can come from a singleShow MoreRelatedBanana Used as Fertilizer11002 Words   |  45 Pages CHAPTER II Review of Related Literature According to WARDLAW, C. W. Banana breeders must indeed be thankful that two botanical treatises on the banana have been published within two years, Bananas by N. W. Simmonds [cf. XXX, 2155] and the book under review, both by the same publishers. Whereas the former deals extensively with taxonomy the latter refers almost exclusively to descriptions of the symptoms, aetiology and control of all known banana diseases. The author has combed the literatureRead MoreConfucianism in Journey to the West31834 Words   |  128 PagesUniversity of Leiden 14 June 2012 Department: Language and Culture of China Course: Visual Political Communication (BA3) Semester: Summer Semester 2011/2012 Lecturer: Florian Schneider Journey to the West A Textual-Visual Discourse Analysis Name: Stefan Ruijsch (Student No. 0620203) Major: Chinese Studies, BA 3 E-mail: s.ruijsch@umail.leidenuniv.nl Phone: 06-48369645 Address: Vrijheidslaan 256, 2321 DP Leiden Word Count: 9,387 Table of Contents pageRead MoreVolatile Organic Compound Detection Using Graphene6793 Words   |  28 Pagescategory may be ripened by using ripening aid to get uniform ripening in large lots for bulk transport and marketing. Little amount of ethylene is used to encourage ripening process under controlled conditions of temperature and humidity. The examples of Climacteric fruits are mango, banana, papaya, guava, kiwi, persimmon, fig, apple, passion fruit, apricot, plum and pear. (ii) Non†Climacteric: Non†climacteric fruits can be defined as the fruits which do not ripen further once harvested. Non†climacteric

Depression in 1920s Essay - 681 Words

How was Australia affected by depression in 1920’s? Australia was one of the countries deeply affected by the Depression. This was due to the fact that Australia heavily depended on the imports, trade and investment intake from overseas. The economy was already unstable and was in trouble during the 1920s. The wealth of the economy was only based on the high prices of Australias exports and primary products, a growing volume of exports and a continued stream of investments into Australia. Any serious reduction to the price and volume of exports and reduction of overseas loans would cause problems. An indication of danger was Australias large and rapidly increasing overseas interest bill. By the late 1920s, the prices of Australians†¦show more content†¦Those who had to queue for the dole were humiliated; most states didnt provide cash but merely food coupons. Unemployment For married men, pick and shovel construction work could be available. The cash payment they received was often below the basic wage. Water towers, railways, roads, sewerage and water systems were built. Sustenance workers were paid lower than the award wage. Refusal of work on a relief project made a man immediately ineligible for the susso. To lower the number of unemployed workers, relief work was provided on buildings, bridges and roads. It was backbreaking work, often far from work and relief workers sometimes displaced regular workers so that lower wages could be paid. Inflation/Deflation Deflation is the reduction of the amount of available money that was available to the government and the population. Its effect was lengthened to the hardship. Australia eventually recovered as export prices began to rise. Inflation is an increase of the currency of a country by issuing more printed money. Sir Otto Niemeyer James Scullin the labour government invited Sir Otto Niemeyer to study Australias problems. Niemeyer was from the Bank of England and was to advise the Government. His strategy was to create reductions in wages and improvements in productivity to balance the budget. He said that Australia had been living beyond what was needed and had to cut costs, spend less and startShow MoreRelatedThe Great Depression Of The 1920s1346 Words   |  6 PagesThe 1920s was an economic growth period for American companies and businesses. One of the key ways of making money during this period was to buy stocks and shares. As with consumer goods such as washing machines and kitchenware’s, there was the option of buying stocks and shares on credit, which meant that purchasing shares on the stock market was available to almost everyone. Thousands of Americans rushed in to gain benefit from the share market with many using their life savings or borrowed moneyRead MoreThe Great Depression Of The 1920s970 Words   |  4 Pages 2.)The Great Depression began in the 1920s and was commonly known as the ‘roaring 20s’. This term is used to describe the general prosperity of this period. Corporate profits increased and consumerism expanded, but a large portion of the population was suffering terribly. The agricultural section of the population was impacted greatly. Farm income was sluggish and the housing market was depressed due to low wages. The economic gains of this period were unevenly distributed, which was the main causeRead MoreThe Great Depression Of The 1920 S1706 Words   |  7 Pagesthe beginning of the 1920’s, the United States was beginning to recover the economy now that World War I was over. During this decade, America became the richest nation in the world. 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Stricker present s several essentialRead MoreThe Extent to Which Poor Economic Management of the Great Depression Impacted Australia from the 1920s to 1930s1592 Words   |  7 PagesThe Great Depression was a period of economic contraction and rising unemployment between 1929 and 1933 in Australia and throughout the rest of the world. The Great Depression followed a period of global prosperity and it was triggered by the Wall Street stock market crash on the 24 October 1929 in New York City. A depression is a period of time when the national income falls substantially and results in depleted money reserves causing economic contraction. The Federal Government contributed toRead More Causes of the Great Depression Essay1143 Words   |  5 PagesCauses of the Great Depression Throughout the 1920’s, new industries and new methods of production led to prosperity in America. America was able to use its great supply of raw materials to produce steel, chemicals, glass, and machinery that became the foundation of an enormous boom in consumer goods (Samuelson, 2). Many US citizens invested on the stock market, speculating to make a quick profit. This great prosperity ended in October 1929. People began to fear that the boom was going toRead MoreThe Great Depression : The Worst Economic Slump1427 Words   |  6 PagesThe great Depression was the worst economic slump in US history, beginning in 1929 it lasted almost a decade. Leuchtenburg suggests â€Å"there was no single cause of the Great crash and ensuing depression†, however the most influential reasons for the Great depression was a culmination between the unequal distribution of income and the extensive speculation of the 1920s. Underlining these two dominant influences was the republican gov ernment practises of the 1920’s under Harding, Coolidge and Hoover

Consumerism in Harvey Norman-Free-Samples-Myassignmenthelp.com

Question: Disucss about the Consumerism in Harvey Norman. Answer: Consumer decision making can be defined as a systematic process through which the prospective buyers can recognize their demands, obtain necessary statistics about it, measure up the options provided by the rivals in the same business and then ultimately contemplate the buying choice. Indeed, constructive consumer decision-making process is said to be the deciding factor in the profitability quotient of any business organization (Solomon, 2014).This report outlines the fact to discuss the consumer decision-making process of Harvey Norman along with its many services, processes and communications involved in the complete aforementioned process. Identification of services, processes and communications of Harvey Norman: Harvey Norman is a renowned organization, which specializes in providing high-end quality furnishing products, electronic applications and communications to the customers. (Chugh Grandhi, 2012). Harvey Norman is well known for favorably influencing the consumer decision-making process towards itself then the other competitors doing business in the same sector. The most attractive services available in the Harvey Norman website - The most attractive services offered by Harvey Norman are computers, vacuum cleaners, cleaning devices, beauty care products, beds and furnishing products, kitchenette contrivances and others. Harvey Norman also specializes in the provision of various specialized products under the above-mentioned category of commodities. The most attractive processes available in the Harvey Norman website- Print service This service provides information about the Harvey Norman products to the customers in the form of stylized business cards, attractive posters, and graphic oriented printing materials. Delivery service - The delivery service of Harvey Norman ensures that the preferred products of the consumers are delivered to the customers in a speedy, efficient and economical manner at their doorsteps. Finance service- At Harvey Norman, customers can choose to purchase their chosen products with limited financial capability with the help of online loans and with the new option- Interest Free. Monitoring of pricing strategy- This service assists customers to purchase Harvey Norman products at the current available market price so that the customers do not get the feel that they have been deceived or subjected to unfair pricing tactics (Nagle, Hogan Zale, 2016). The service of returning and refunding of products- Harvey Norman maintains a very strictly checked refund and repair policy regarding the provision of any defected or damaged products to the customers so that the customers do not get a bad perception about the company and it is seen to it that they are properly compensated. The most attractive communications available in the Harvey Norman website- Harvey Norman maintains a very informative e-commerce website where customers get the facility to satisfy their quench of knowledge about any specific product or service. Customers can clearly understand the features, quality, price of their chosen products from the given catalogues without any hindrance (Craft, 2012). For instance, when a customer is browsing the website for a particular divan, he or she can easily visualize the offered price, any special discounts or rebates and the delivery process (com.au 2017). The different features of the divan are also clearly mentioned in the website to guide the customers unerringly in their decision-making process. The website also communicates the complaint centre number and address to the customers in case they face any issue with the quality of the product such as erroneous delivery of a different product other than the placed order or receiving a tampered product ("Interest Free | Harvey Norman Australia", 2017). The Harvey Norman website also provides information about the locations of all their retail stores as country wise to the viewers so that they can visit to the nearby Harvey Norman store in person and see the available products (Holmes, Byrne Rowley, 2013). Therefore, it can be said that the communications provided in the Harvey Norman website helps to facilitate consumer decision-making process. The steps in the consumer decision making process of Harvey Norman that each service, service or communication covers: Desire- The first step desire instigates the stimulus of the customer to search for a product at a particular store. The descriptive information about products available at the Harvey Norman website covers this step. Apprehension of problem- The second step frames the mindset of the customers to think that a feature of a particular product or the product itself would resolve their problem of inadequacy or unmet desire. The information available in the printing service of Harvey Norman website about the features or the unique usability of the products covers this step. Probing for information- The third step aids the customers to contemplate a mental list of all the products that might be suitable to meet the challenges or the wants of the particular customer. The inviting and the fanciable retail store establishments of Harvey Norman cover this step. Assessment of all the products characteristics- The fourth step assists the customers to measure the effectiveness of all the other products available at Harvey Norman and including the ones available at the rivals (Oliver, 2014). The varied and the classified range of products available at the Harvey Normans portfolio such as computers, television sets, carpets, gaming products, BBQ products and others covers thus step. Buying products- The fifth step ultimately helps the customers to buy the chosen products or services in exchange of a monetary settlement or payment (Floh Madlberger, 2013). The delivery service, the finance service and the pricing strategy of Harvey Norman cover this step. Post buying conduct- The sixth step is the most important step. Nowadays, the companies always maintain and provide follow up service to the customers after the completion of the transaction. The service of returning and refunding of products and the online customer help desk available at the Harvey Norman website covers this step. Provisions or recommendations of any additional communications /services: Harvey Norman must take the initiative to conduct surveys and keep itself updated on a monthly basis to gather information about the wants, choices, preferences and desires of the consumers because the desires and whims of the consumers and the market trends are constantly evolving and changing at a rapid pace. Harvey Norman must segregate the global market demand based on geographical, demographic, cultural and social factors (Wedel Kamakura, 2012).By adopting this service, Harvey Norman can manufacture products suitable for all the sections of customers and effectively beat the other competitors engaged in the same trade. Harvey Norman must evolve their companys website by making it more impressionable and receptive. The website content should be interesting and stimulating to the viewers and should not bore them with repetitive data. Conclusion From the above discussion, it can be concluded that Harvey Norman is a leading company in the world, specializing in the provision of good quality beddings, furnishing products and electronic gadgets. The services, processes and communications that are provided by Harvey Norman to enhance the consumer decision-making process are simply outstanding, beguiling and enthralling. This particular feature of Harvey Norman has enabled it to rank among the top ten productive companies in the global consumer goods sector. References Chugh, R., Grandhi, S. (2012). E-Tailing: A Snapshot of Australias Top 25 Retailers.Strategic and Pragmatic E-Business: Implications for Future Business Practices: Implications for Future Business Practices, 297. Craft, S. (2012). Mouse that roared (why Australian retailer Harvey Norman changed its mind about electronic commerce).Strategic Direction,28(3). Floh, A., Madlberger, M. (2013). The role of atmospheric cues in online impulse-buying behavior.Electronic Commerce Research and Applications,12(6), 425-439. Harveynorman.com.au (2017) Harvey Norman Retrieved from https://www.harveynorman.com.au/catalogues/current-catalogue [Accessed on: 11.11.2017] Holmes, A., Byrne, A., Rowley, J. (2013). Mobile shopping behaviour: insights into attitudes, shopping process involvement and location.International Journal of Retail Distribution Management,42(1), 25-39. Interest Free | Harvey Norman Australia. (2017).Harveynorman.com.au. Retrieved 12 November 2017, from https://www.harveynorman.com.au/customer-service/finance-options/interest-free Nagle, T. T., Hogan, J., Zale, J. (2016).The Strategy and Tactics of Pricing: New International Edition. Routledge. Oliver, R. L. (2014).Satisfaction: A behavioral perspective on the consumer. Routledge. Solomon, M. R. (2014).Consumer behavior: Buying, having, and being(Vol. 10). Upper Saddle River, NJ: Prentice Hall. Wedel, M., Kamakura, W. A. (2012).Market segmentation: Conceptual and methodological foundations(Vol. 8). Springer Science Business Media